Terms of service

This website is operated by BERGENSO. Throughout the site, the terms “we”, “us” and “our” refer to this website. This website, including all information, tools and services made available through it to you, the user, is offered by us on the condition that you accept all of the terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from our company, you are engaging in our “Service” and agree to be bound by the following terms and conditions (“General Terms”, “Terms of Use”), including those terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the Site, including, without limitation, users who are browsers, vendors, customers, merchants and/or content providers. Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, you may not be able to access the website or use its services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

Each new tool or feature that is added to this store is also subject to the Terms of Use. You can review the most recent version of the Terms of Use at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Use by posting such updates and/or changes on our website. It is your responsibility to check this page from time to time for changes. By continuing to access or use the website after changes are posted, you accept those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS OF USE

By agreeing to these Terms of Use, you confirm that you are at least the age of majority in your region, province or state, or that you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service (including, without limitation, copyright laws).

You must not transmit any worms, viruses or any code of a destructive nature.

Any breach or violation of any of the Terms will result in the immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and that this includes (a) transmissions over various networks; and (b) changes made in order to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, any use of the Service, or any access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms in any way.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information made available on this site is inaccurate, incomplete, or out of date. The content on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more important, more accurate, more complete, or more current sources of information. Any reliance you place on the content of this site is at your own risk.

This site may contain certain historical data. By definition, historical data is not current and is provided for reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information it contains, of any kind. You acknowledge that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Our product prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.

We shall not be liable to you or to any third party for any change in price, or for any modification, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Some products or services may be available exclusively online through the website. These products or services may have limited quantities and may be returned or exchanged only in accordance with our Return Policy.

We have made every effort to display as accurately as possible the colors and images of the products appearing in the store. However, we cannot guarantee that your computer screen will display colors accurately. We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, nor that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting you at the email address and/or billing address or phone number provided at the time of ordering. We reserve the right to limit or prohibit orders that, in our judgment, appear to have been placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and any other information, including your email address and your credit card numbers and expiration dates, so that we can complete your transactions and contact you if needed. For more information, please see our Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor, control, or manage.

You acknowledge and agree that we provide you with access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own discretion and risk. In addition, it is your responsibility to learn about the terms under which these tools are provided by the relevant third-party provider(s) and to accept those terms. We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new services and/or features will also be subject to these Terms of Use.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not required to examine or evaluate their content or accuracy, and we do not warrant and assume no responsibility for any content or websites, or for any other content, products, or services from third-party sources. We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transaction connected with those third-party websites. Please read carefully the policies and practices of those third parties and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to those same third parties.

SECTION 9 – COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you submit specific content (for example, in connection with your participation in contests), or if, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail, or otherwise (collectively, “comments”), you grant us the right, at any time and without restriction, to edit, copy, publish, distribute, translate, and use in any medium any comments that you send to us. We are not and shall not be under any obligation to (1) maintain any comments in confidence; (2) pay compensation for any comments provided; or (3) respond to any comments. 7. We may, but we do not have the obligation, remove content and Accounts containing content that we deem, at our sole discretion, unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or that violates a party's intellectual property or these Terms of Use. You agree that your comments must in no way infringe the rights of third parties, including copyright, trademark, privacy, personality, or any other personal or intellectual property right. You further agree that your comments shall not contain any unlawful, abusive or obscene material, nor any computer virus or other malware that may in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone you are not, or try to mislead us or third parties as to the origin of the comments. You are entirely responsible for all comments you make and for their accuracy. We disclaim all responsibility for comments posted by you or a third party.

SECTION 10 – PERSONAL INFORMATION

The transmission of your personal information through our store is governed by our Privacy Policy. Click here to view our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

There may sometimes be information on our site or in the Service containing typographical errors, inaccuracies, or omissions relating to descriptions, prices, promotions, offers, shipping charges, transit times, and product availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information, or even cancel orders if any information in the Service or on any related website is inaccurate, at any time and without notice (including after you have placed your order). We are under no obligation to update, amend or clarify information in the Service or on any related website, including but not limited to pricing information, except as required by law. No specific update or refresh date applied to the Service or any related website should be taken to indicate that all information offered in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Use, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to incite others to perform or participate in unlawful acts; (c) to violate any local ordinance or any international, federal, provincial or state regulation, rule or law; (d) to infringe upon or violate our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate against anyone on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or of any related website, as well as other websites or the Internet; (h) to collect or track the personal information of others; (i) to spammer, phish, hijack a domain, extort information, crawl, explore, or scrape the web; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, as well as other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not warrant, certify, or represent in any way that your use of our Service will be uninterrupted, secure, timely, or error-free. We do not guarantee that the results that may be obtained from using the Service will be accurate or reliable. You agree that from time to time, we may remove the Service for indefinite periods or cancel it at any time without notice. You expressly agree that your use of the Service, or your inability to use it, is at your sole risk. The Service and all products and services provided to you through it are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement. To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, regarding merchantability, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee that the results that may be obtained through the use of the Service will be accurate or reliable. You agree that from time to time, we may remove the Service for indefinite periods or cancel it at any time, without notice. You expressly agree that your use of the Service, or your inability to use it, is at your own risk. The Service and all products and services provided to you through it are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement. To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, regarding merchantability, fitness for a particular purpose, durability, title, and non-infringement. We shall not be liable for any damages, including but not limited to direct, indirect, incidental, special, consequential, or punitive damages, lost profits, lost revenue, lost data, replacement costs, or similar damages, whether in contract, tort (including negligence), strict liability, or otherwise, arising from your access to or use of the Service, any products or services obtained through the Service, or any other matter relating to the Service, even if we have been advised of the possibility of such damages. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. You agree that, to the maximum extent to the extent permitted by applicable law, our total liability to you for all damages, losses, and causes of action, whether in contract, tort (including negligence) or otherwise, shall in no case exceed the amount you paid us for use of the Service or for the purchase of any product or service through the Service, or 100 euros (EUR), whichever is greater.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold us and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Use, without affecting the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes. These Terms of Use are effective until terminated by you or by us. You may terminate these Terms of Use at any time by informing us that you no longer wish to use our Services or when you stop using our site. If, in our sole discretion, you fail to comply, or we suspect that you have failed to comply, with any term or provision of these Terms of Use, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Use does not constitute a waiver of such right or provision. These Terms of Use or any other policy or operating rule we post on this site or in relation to the Service constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written (including, but not limited to, prior versions of the Terms of Use). Any ambiguity in the interpretation of these Terms of Use shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Use and any separate agreement by which we provide Services to you shall be governed by and construed in accordance with the laws in force in the country where we are established.

SECTION 19 – CHANGES TO THE TERMS OF USE

You can review the most recent version of the Terms of Use at any time on this page. We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of use by posting updates and changes on our site. It is your responsibility to check our site regularly to see whether any changes have been made. Your continued use of or access to our site after the posting of any change to these Terms of Use constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions regarding the Terms of Use should be sent to us by email.